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Overview
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Overview
Crisis Intervention
Our "Crisis Intervention" service provides immediate assistance and support to seniors facing mistreatment or abuse in any form. Highly trained Senior Advocates and Certified Ombudsmen specialize in addressing issues related to senior rights and welfare.
A crisis refers to a situation in which a senior needs urgent intervention from mistreatment, including but is not limited to neglect, abuse, fraud or violations of legal rights.
Disclaimer: If this is a life-threatening medical emergency, and you or someone else needs a hospital or the police, please use a phone to dial 9-1-1 for immediate help.
What to report
We need to know
A crisis does not give advance notice and appears unexpectedly, but requires immediate assistance and support:
- Health Emergencies:
- Sudden medical conditions requiring immediate attention, such as heart attacks, strokes, or severe injuries.
- Abuse and Neglect:
- Situations where seniors are experiencing physical, emotional, or sexual abuse, or neglect from caregivers or family members.
- Financial Exploitation:
- Instances of financial abuse, including scams, fraud, or unauthorized use of a senior's assets.
- Housing Instability:
- Threats of eviction, unsafe living conditions, or homelessness.
- Mental Health Crises:
- Severe anxiety, depression, or other mental health issues that pose an immediate risk to the senior's well-being.
- Social Isolation:
- Extreme loneliness or social isolation leading to emotional distress and potential health risks.
- Legal Issues:
- Urgent legal matters requiring immediate intervention, such as issues with wills, power of attorney, or guardianship disputes.
- Caregiver Absence or Failure:
- Situations where a primary caregiver is suddenly unable to provide care due to illness, abandonment, or other reasons.
- Domestic Violence:
- Instances of domestic violence where a senior's safety is at immediate risk.
- Natural Disasters:
- Emergencies caused by natural disasters like hurricanes, floods, or wildfires, where seniors need immediate evacuation and support.
- Substance Abuse:
- Crises involving substance abuse by the senior or their caregiver, leading to unsafe living conditions or health risks.
Why you should report
What we do with report
Crisis intervention prevents a bad situation from getting worse; without it, several adverse outcomes occur:
- Escalation of Crisis: Without timely intervention, crises can escalate, leading to increased risk of harm to the senior or others involved.
- Emotional and Psychological Distress: Seniors may experience heightened emotional and psychological distress, exacerbating their current crisis and potentially leading to long-term mental health issues.
- Safety Concerns: Lack of intervention can compromise the safety of the senior, leaving them vulnerable to further mistreatment or neglect.
- Family and Social Impact: Crises can strain relationships with family and friends, affecting the senior's support network and overall well-being.
- Delayed Recovery: Without immediate intervention, seniors may experience a longer and more difficult recovery process, prolonging their distress and impacting their quality of life.
The problem by the numbers
- Escalation Rates: Research shows that without immediate intervention, crises involving seniors escalate in severity 70% of the time, increasing the risk of harm.
- Emergency Department Visits: Seniors who do not receive timely crisis intervention are 50% more likely to end up in emergency departments due to preventable incidents and exacerbated health issues.
- Underreporting: An estimated 40% of crises involving seniors go unreported, leading to delays in intervention and extended periods of distress and danger.
- Impact on Mental Health: Seniors experiencing crises without intervention are three times (3x) more likely to develop severe depression and anxiety, according to studies by the National Institute on Aging.
By addressing these challenges through effective crisis intervention, we can mitigate the negative outcomes associated with crises involving seniors, ensuring their safety and well-being are prioritized.
How it works
Why you should report
- 24/7 Availability: The service operates around the clock, ensuring that seniors can access support whenever they need it, even during emergencies or outside regular business hours.
- Initial Contact: Seniors, family members, or caregivers reach out to us via our 24/7 hotline, email, or website to report a crisis or seek immediate assistance.
- Confidentiality: All interactions and information shared with the crisis intervention team are treated with the utmost confidentiality to protect the privacy and dignity of the seniors involved.
- Immediate Response: Upon receiving a report or request for assistance, our team of Senior Advocates and Certified Ombudsmen promptly mobilizes to provide support and intervention.
- Assessment: Upon receiving a report, our trained crisis intervention team conducts a rapid assessment to understand the severity and urgency of the crisis. This includes evaluating the senior's immediate safety, health needs, and emotional well-being.
- Immediate Action Plan: Based on the assessment, if the situation requires urgent intervention, the support team develops and implement an immediate action plan to ensure the safety and well-being of the senior involved. This may involve contacting law enforcement, arranging temporary shelter, providing emotional support, and ensuring urgent medical care if needed.
- Emotional Support and Stabilization: Our team provides emotional support and practical assistance to stabilize the situation. This includes crisis counseling, connecting with family members, and arranging for necessary services like food, transportation, and medication.
- Advocacy and Mediation: The support team advocates on behalf of seniors to ensure their rights are respected and facilitates mediation between the parties involved to reach a resolution that is fair and satisfactory.
- Supportive Services: Following the initial intervention, the team continues to provide ongoing support to the senior, offering assistance with legal proceedings, connecting them with professional counseling services, and helping them access community resources.
- Follow-Up: After the immediate crisis is managed, the team conducts follow-up checks to ensure the mistreatment has ceased, senior's ongoing safety and well-being restored, and receiving the necessary support to prevent future occurrences.
- Continued Monitoring: We provide continuous monitoring and support to prevent future crises, offering regular check-ins and access to our Prevent Mistreatment services to address any underlying issues.
- Empowerment: Through empowerment-focused approaches, the service aims to empower seniors to assert their rights, make informed decisions, and regain control over their lives in the aftermath of mistreatment.
Report anonymously
How It Works
The "Crisis Intervention" for mistreatment service involves collaboration with various individuals and agencies to ensure a comprehensive and effective response:
- Senior Advocates: Trained professionals who provide direct support and advocacy for seniors, ensuring their rights are protected and helping them navigate the resources available to them.
- Certified Ombudsmen: Specialists who investigate complaints of mistreatment, mediate disputes, and work to resolve issues, ensuring that seniors receive fair treatment and their concerns are addressed.
- Law Enforcement Agencies: Police and other law enforcement personnel who intervene in cases of criminal mistreatment, provide immediate protection, and assist with any necessary legal actions.
- Healthcare Providers: Medical professionals who assess and treat any physical or mental health issues resulting from mistreatment, and provide medical documentation needed for further action.
- Legal Services: Attorneys and legal aid organizations that offer advice, representation, and support in legal matters related to mistreatment, such as obtaining restraining orders or pursuing legal action against abusers.
- Community Agencies: Organizations that provide additional resources and services, such as housing assistance, counseling, and social services, to support seniors in recovering from mistreatment and improving their quality of life.
Your support team
Recognizing mistreatment is vital for protecting seniors and ensuring they get the support and protection they need. Use this form to report now and help us better care for and protect seniors living in nursing care facilities or at home, visiting hospitals or rehabs, or facing homelessness.
Get started
Type of crisis we support
A crisis does not give advance notice and appears unexpectedly, but requires immediate assistance and support:
- Health Emergencies:
- Sudden medical conditions requiring immediate attention, such as heart attacks, strokes, or severe injuries.
- Abuse and Neglect:
- Situations where seniors are experiencing physical, emotional, or sexual abuse, or neglect from caregivers or family members.
- Financial Exploitation:
- Instances of financial abuse, including scams, fraud, or unauthorized use of a senior's assets.
- Housing Instability:
- Threats of eviction, unsafe living conditions, or homelessness.
- Mental Health Crises:
- Severe anxiety, depression, or other mental health issues that pose an immediate risk to the senior's well-being.
- Social Isolation:
- Extreme loneliness or social isolation leading to emotional distress and potential health risks.
- Legal Issues:
- Urgent legal matters requiring immediate intervention, such as issues with wills, power of attorney, or guardianship disputes.
- Caregiver Absence or Failure:
- Situations where a primary caregiver is suddenly unable to provide care due to illness, abandonment, or other reasons.
- Domestic Violence:
- Instances of domestic violence where a senior's safety is at immediate risk.
- Natural Disasters:
- Emergencies caused by natural disasters like hurricanes, floods, or wildfires, where seniors need immediate evacuation and support.
- Substance Abuse:
- Crises involving substance abuse by the senior or their caregiver, leading to unsafe living conditions or health risks.
Benefits you get
What we do (with information)
Crisis intervention prevents a bad situation from getting worse; without it, several adverse outcomes occur:
- Escalation of Crisis: Without timely intervention, crises can escalate, leading to increased risk of harm to the senior or others involved.
- Emotional and Psychological Distress: Seniors may experience heightened emotional and psychological distress, exacerbating their current crisis and potentially leading to long-term mental health issues.
- Safety Concerns: Lack of intervention can compromise the safety of the senior, leaving them vulnerable to further mistreatment or neglect.
- Family and Social Impact: Crises can strain relationships with family and friends, affecting the senior's support network and overall well-being.
- Delayed Recovery: Without immediate intervention, seniors may experience a longer and more difficult recovery process, prolonging their distress and impacting their quality of life.
The problem by the numbers
- Escalation Rates: Research shows that without immediate intervention, crises involving seniors escalate in severity 70% of the time, increasing the risk of harm.
- Emergency Department Visits: Seniors who do not receive timely crisis intervention are 50% more likely to end up in emergency departments due to preventable incidents and exacerbated health issues.
- Underreporting: An estimated 40% of crises involving seniors go unreported, leading to delays in intervention and extended periods of distress and danger.
- Impact on Mental Health: Seniors experiencing crises without intervention are three times (3x) more likely to develop severe depression and anxiety, according to studies by the National Institute on Aging.
By addressing these challenges through effective crisis intervention, we can mitigate the negative outcomes associated with crises involving seniors, ensuring their safety and well-being are prioritized.
How it works
Benefits to you
- 24/7 Availability: The service operates around the clock, ensuring that seniors can access support whenever they need it, even during emergencies or outside regular business hours.
- Initial Contact: Seniors, family members, or caregivers reach out to us via our 24/7 hotline, email, or website to report a crisis or seek immediate assistance.
- Confidentiality: All interactions and information shared with the crisis intervention team are treated with the utmost confidentiality to protect the privacy and dignity of the seniors involved.
- Immediate Response: Upon receiving a report or request for assistance, our team of Senior Advocates and Certified Ombudsmen promptly mobilizes to provide support and intervention.
- Assessment: Upon receiving a report, our trained crisis intervention team conducts a rapid assessment to understand the severity and urgency of the crisis. This includes evaluating the senior's immediate safety, health needs, and emotional well-being.
- Immediate Action Plan: Based on the assessment, if the situation requires urgent intervention, the support team develops and implement an immediate action plan to ensure the safety and well-being of the senior involved. This may involve contacting law enforcement, arranging temporary shelter, providing emotional support, and ensuring urgent medical care if needed.
- Emotional Support and Stabilization: Our team provides emotional support and practical assistance to stabilize the situation. This includes crisis counseling, connecting with family members, and arranging for necessary services like food, transportation, and medication.
- Advocacy and Mediation: The support team advocates on behalf of seniors to ensure their rights are respected and facilitates mediation between the parties involved to reach a resolution that is fair and satisfactory.
- Supportive Services: Following the initial intervention, the team continues to provide ongoing support to the senior, offering assistance with legal proceedings, connecting them with professional counseling services, and helping them access community resources.
- Follow-Up: After the immediate crisis is managed, the team conducts follow-up checks to ensure the mistreatment has ceased, senior's ongoing safety and well-being restored, and receiving the necessary support to prevent future occurrences.
- Continued Monitoring: We provide continuous monitoring and support to prevent future crises, offering regular check-ins and access to our Prevent Mistreatment services to address any underlying issues.
- Empowerment: Through empowerment-focused approaches, the service aims to empower seniors to assert their rights, make informed decisions, and regain control over their lives in the aftermath of mistreatment.
Your support team
Recognizing mistreatment is vital for protecting seniors and ensuring they get the support and protection they need. Use this form to report now and help us better care for and protect seniors living in nursing care facilities or at home, visiting hospitals or rehabs, or facing homelessness.
Get started
Our "Crisis Intervention" service provides immediate assistance and support to seniors facing mistreatment or abuse in any form. Highly trained Senior Advocates and Certified Ombudsmen specialize in addressing issues related to senior rights and welfare.
A crisis refers to a situation in which a senior needs urgent intervention from mistreatment, including but is not limited to neglect, abuse, fraud or violations of legal rights.
Disclaimer: If this is a life-threatening medical emergency, and you or someone else needs a hospital or the police, please use a phone to dial 9-1-1 for immediate help.
What types of crises
A crisis does not give advance notice and appears unexpectedly, but requires immediate assistance and support:
- Health Emergencies:
- Sudden medical conditions requiring immediate attention, such as heart attacks, strokes, or severe injuries.
- Abuse and Neglect:
- Situations where seniors are experiencing physical, emotional, or sexual abuse, or neglect from caregivers or family members.
- Financial Exploitation:
- Instances of financial abuse, including scams, fraud, or unauthorized use of a senior's assets.
- Housing Instability:
- Threats of eviction, unsafe living conditions, or homelessness.
- Mental Health Crises:
- Severe anxiety, depression, or other mental health issues that pose an immediate risk to the senior's well-being.
- Social Isolation:
- Extreme loneliness or social isolation leading to emotional distress and potential health risks.
- Legal Issues:
- Urgent legal matters requiring immediate intervention, such as issues with wills, power of attorney, or guardianship disputes.
- Caregiver Absence or Failure:
- Situations where a primary caregiver is suddenly unable to provide care due to illness, abandonment, or other reasons.
- Domestic Violence:
- Instances of domestic violence where a senior's safety is at immediate risk.
- Natural Disasters:
- Emergencies caused by natural disasters like hurricanes, floods, or wildfires, where seniors need immediate evacuation and support.
- Substance Abuse:
- Crises involving substance abuse by the senior or their caregiver, leading to unsafe living conditions or health risks.
Why seniors need it
Crisis intervention prevents a bad situation from getting worse; without it, several adverse outcomes occur:
- Escalation of Crisis: Without timely intervention, crises can escalate, leading to increased risk of harm to the senior or others involved.
- Emotional and Psychological Distress: Seniors may experience heightened emotional and psychological distress, exacerbating their current crisis and potentially leading to long-term mental health issues.
- Safety Concerns: Lack of intervention can compromise the safety of the senior, leaving them vulnerable to further mistreatment or neglect.
- Family and Social Impact: Crises can strain relationships with family and friends, affecting the senior's support network and overall well-being.
- Delayed Recovery: Without immediate intervention, seniors may experience a longer and more difficult recovery process, prolonging their distress and impacting their quality of life.
The problem by the numbers
- Escalation Rates: Research shows that without immediate intervention, crises involving seniors escalate in severity 70% of the time, increasing the risk of harm.
- Emergency Department Visits: Seniors who do not receive timely crisis intervention are 50% more likely to end up in emergency departments due to preventable incidents and exacerbated health issues.
- Underreporting: An estimated 40% of crises involving seniors go unreported, leading to delays in intervention and extended periods of distress and danger.
- Impact on Mental Health: Seniors experiencing crises without intervention are three times (3x) more likely to develop severe depression and anxiety, according to studies by the National Institute on Aging.
By addressing these challenges through effective crisis intervention, we can mitigate the negative outcomes associated with crises involving seniors, ensuring their safety and well-being are prioritized.
How it works
- 24/7 Availability: The service operates around the clock, ensuring that seniors can access support whenever they need it, even during emergencies or outside regular business hours.
- Initial Contact: Seniors, family members, or caregivers reach out to us via our 24/7 hotline, email, or website to report a crisis or seek immediate assistance.
- Confidentiality: All interactions and information shared with the crisis intervention team are treated with the utmost confidentiality to protect the privacy and dignity of the seniors involved.
- Immediate Response: Upon receiving a report or request for assistance, our team of Senior Advocates and Certified Ombudsmen promptly mobilizes to provide support and intervention.
- Assessment: Upon receiving a report, our trained crisis intervention team conducts a rapid assessment to understand the severity and urgency of the crisis. This includes evaluating the senior's immediate safety, health needs, and emotional well-being.
- Immediate Action Plan: Based on the assessment, if the situation requires urgent intervention, the support team develops and implement an immediate action plan to ensure the safety and well-being of the senior involved. This may involve contacting law enforcement, arranging temporary shelter, providing emotional support, and ensuring urgent medical care if needed.
- Emotional Support and Stabilization: Our team provides emotional support and practical assistance to stabilize the situation. This includes crisis counseling, connecting with family members, and arranging for necessary services like food, transportation, and medication.
- Advocacy and Mediation: The support team advocates on behalf of seniors to ensure their rights are respected and facilitates mediation between the parties involved to reach a resolution that is fair and satisfactory.
- Supportive Services: Following the initial intervention, the team continues to provide ongoing support to the senior, offering assistance with legal proceedings, connecting them with professional counseling services, and helping them access community resources.
- Follow-Up: After the immediate crisis is managed, the team conducts follow-up checks to ensure the mistreatment has ceased, senior's ongoing safety and well-being restored, and receiving the necessary support to prevent future occurrences.
- Continued Monitoring: We provide continuous monitoring and support to prevent future crises, offering regular check-ins and access to our Prevent Mistreatment services to address any underlying issues.
- Empowerment: Through empowerment-focused approaches, the service aims to empower seniors to assert their rights, make informed decisions, and regain control over their lives in the aftermath of mistreatment.
Our support team
The "Crisis Intervention" for mistreatment service involves collaboration with various individuals and agencies to ensure a comprehensive and effective response:
- Senior Advocates: Trained professionals who provide direct support and advocacy for seniors, ensuring their rights are protected and helping them navigate the resources available to them.
- Certified Ombudsmen: Specialists who investigate complaints of mistreatment, mediate disputes, and work to resolve issues, ensuring that seniors receive fair treatment and their concerns are addressed.
- Law Enforcement Agencies: Police and other law enforcement personnel who intervene in cases of criminal mistreatment, provide immediate protection, and assist with any necessary legal actions.
- Healthcare Providers: Medical professionals who assess and treat any physical or mental health issues resulting from mistreatment, and provide medical documentation needed for further action.
- Legal Services: Attorneys and legal aid organizations that offer advice, representation, and support in legal matters related to mistreatment, such as obtaining restraining orders or pursuing legal action against abusers.
- Community Agencies: Organizations that provide additional resources and services, such as housing assistance, counseling, and social services, to support seniors in recovering from mistreatment and improving their quality of life.
Get started
Recognizing mistreatment is vital for protecting seniors and ensuring they get the support and protection they need. Use this form to report now and help us better care for and protect seniors living in nursing care facilities or at home, visiting hospitals or rehabs, or facing homelessness.
Report Services
Prevent Services
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Senior Advocates
Support Team
We Care.
We Protect.
We Protect.
Become a Member
When do we act
We respond within 24 hours
Urgent matters require immediate attention without delays
What sets us apart
We advocate differently
Experience real action and meaningful change, not just talk
What we do best
We uncover mistreatment
Mistreatment never goes unnoticed, accountability remains in check
How we deliver
We separate health and care
Some things must be independent to deliver better outcomes
Who supports seniors
We build strong support circles
A small army of Advocates and Ombudsman guiding every step of the way
We Care.
We Protect.
We Protect.
Become a Member
When do we act
We respond within 24 hours
Urgent matters require immediate attention without delays
What sets us apart
We advocate differently
Experience real action and meaningful change, not just talk
What we do best
We uncover mistreatment
Mistreatment never goes unnoticed, accountability remains in check
How we deliver
We separate health and care
Some things must be independent to deliver better outcomes
Who supports seniors
We build strong support circles
A small army of Advocates and Ombudsman guiding every step of the way
We Care.
We Protect.
We Protect.
Become a Member
When do we act
We respond within 24 hours
Urgent matters require immediate attention without delays
What sets us apart
We advocate differently
Experience real action and meaningful change, not just talk
What we do best
We uncover mistreatment
Mistreatment never goes unnoticed, accountability remains in check
How we deliver
We separate health and care
Some things must be independent to deliver better outcomes
Who supports seniors
We build strong support circles
A small army of Advocates and Ombudsmen guiding every step of the way
