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There are several ways to reach the HelpDesk with your questions, concerns or feedback

Email
Send a message
hello@seniorshelpdesk.org
Phone
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+1 (954) 391-5676
Office
1580 Sawgrass Corp Pkwy
Suite 130
Sunrise, Florida 33323

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Email Us

Send a brief message for a quick response to support@helpdesk.org

By Phone

Call 954-391-5676 anytime to speak directly with a Senior Advocate

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Frequently Asked Questions

Can I contact Seniors HelpDesk outside of regular business hours

Yes, you can contact us outside of regular business hours. While calls and chats may not be answered immediately, you can still leave a message or send an email, and we will respond as soon as possible.

How long does it take to receive a response after contacting Seniors HelpDesk

We aim to respond to inquiries within 24 to 48 hours, depending on the volume of requests. Urgent matters are prioritized.

Can I schedule a meeting with a team member through the "Contact Us" page

Yes, you can request a meeting by using the "Contact Us" form. A member of our team will follow up to confirm the details and schedule a time that works for you.

Can I contact Seniors HelpDesk on behalf of a senior who is unable to reach out themselves

Yes, you can contact us on behalf of a senior who is unable to reach out. We will need some basic information about the senior and their situation, and we may request authorization from the senior or a legal representative to proceed with further action.