Care Policy

We care for seniors 60+

At Seniors HelpDesk, we ensure seniors receive the highest standard of care and support. As Senior Advocates, we don't provide direct care ourselves but work tirelessly to ensure every person, place, and service involved in your care does right by you. Our Senior Care Policy outlines our dedication to safeguarding your well-being, dignity, and quality of life.

The words "you," "your," or "member" refer to the senior receiving care and protection:

1. Comprehensive Advocacy: Act as your voice and ally, advocating for your needs and preferences in all interactions with care providers, facilities, and support services. Ensure your rights are upheld and you receive the best possible care.
2. Rigorous Oversight: Conduct thorough assessments and regular check-ins with care providers and facilities to meet high standards of quality and safety. Hold them accountable for delivering the care and services you deserve.
3. Personalized Care Plans: Collaborate with you and your family to develop personalized care plans reflecting your unique needs, preferences, and goals. Coordinate with all parties involved to implement and monitor these plans effectively.
4. Transparent Communication: Maintain clear and open communication with you and your family, informing you about your care, any changes, and the performance of your care providers. Always available to answer questions and address concerns.
5. Ethical Standards: Uphold the highest ethical standards in all our advocacy efforts. Ensure every care provider and service adheres to these standards, treating you with respect, dignity, and compassion.
6. Conflict Resolution: Promptly address any conflicts or issues that arise in your care. Resolve these matters swiftly and fairly, ensuring your needs and rights remain the focus.
7. Continuous Monitoring: Monitor the care and services you receive continuously, making adjustments as needed to ensure optimal outcomes. Stay vigilant to ensure your care remains consistent and of the highest quality.
8. Empowerment and Education: Empower you with information and resources to make informed decisions about your care. Provide education on your rights, available services, and how to advocate for yourself effectively.
9. Accessibility and Inclusion: Strive to make our advocacy services accessible to all seniors, regardless of background or ability. Work to eliminate barriers and ensure you have equal access to quality care and support.
10. Feedback and Improvement: Value your feedback and use it to continually improve our services. Actively seek your input and commit to enhancing your experience based on your needs and suggestions.
11. Resource Coordination: Connect you with reputable resources and services that can enhance your care and quality of life. Our network includes healthcare providers, legal advisors, social services, and community organizations.
12. Peace of Mind: Provide you and your family with peace of mind. Handle every aspect of your care with professionalism, empathy, and dedication, allowing you to focus on your well-being and happiness.

Our Senior Care Policy reflects our unwavering commitment to advocating for seniors and your well-being remains our top priority. We support you every step of the way become a member.