Frequently Asked Questions
About Us
Senior advocacy is a service that helps seniors and their families navigate the complex healthcare, legal, and social systems to ensure their rights and interests are protected. It is important because it empowers seniors to make informed decisions and ensures they receive the care and support they need.
If you or your loved one is facing challenges related to healthcare, housing, legal matters, or social services, senior advocacy can be beneficial. Common signs include difficulty accessing resources, confusion about healthcare options, or feeling overwhelmed by administrative tasks.
We don’t just listen and talk, we act. Our organization is driven by a commitment to take immediate and meaningful action. We go beyond offering advice or listening to concerns; we actively work to resolve issues, provide hands-on support, and ensure that seniors receive the protection and care they deserve. Our proactive approach and dedication to making a real difference set us apart from others in the field.
The cost of our senior advocacy services depends on the level of support and the specific services needed. Some Advocates charge hourly rates, but we offer simple, transparent plans starting at $0 to report or prevent mistreatment, and just $1 a week to monitor mistreatment so each members pays for peace of mind and not for our services. See membership plans.
Our organization stands out through its comprehensive approach, combining support services, community engagement, and proactive initiatives to address the unique challenges seniors face, ensuring a holistic impact.
We actively collaborate with local communities through partnerships, outreach programs, and community events. These collaborations help us tailor our advocacy efforts to the specific needs and dynamics of each community.
We use a combination of metrics, surveys, and feedback from the communities we serve to measure the impact of our advocacy efforts. This data helps us continuously evaluate and enhance the effectiveness of our programs.
We actively promote inclusivity by tailoring our advocacy services to address the diverse needs of seniors from various backgrounds, cultures, and identities. We ensure that our programs are accessible and culturally sensitive.
Members
Currently, membership is open in Florida to seniors aged 60 and older, their families, caregivers, and anyone interested in supporting our mission. We offer various membership types tailored to individuals, couples, veterans, and the unhoused, ensuring that everyone can find an option that suits their needs. Ready for us to care and protect you or a loved one, click here to join.
Members receive exclusive access to our full range of advocacy services, priority support, personalized assistance, and invitations to special events. Members also benefit from discounts on certain services, access to educational resources, and the ability to participate in member-only programs.
We provide our members with tools, resources, and training to empower them to advocate effectively for themselves or their loved ones. Our advocacy team offers guidance, support, and direct intervention when needed, ensuring that our members’ voices are heard and their rights are protected.
Yes, family members and caregivers are encouraged to join as members. We understand that supporting a senior often involves a team effort, and we provide resources and assistance to help families and caregivers advocate for their loved ones.
Services
We encourage families, caregivers and concerned persons to report mistreatment or contact us directly to report concerns or seek assistance for seniors facing neglect, abuse and fraud challenges.
In some cases, long-term care insurance may cover senior advocacy services. Medicare typically does not cover these services directly but may cover related healthcare expenses. It's essential to check with your insurance provider for specific coverage details. We can help contact your insurance provider.
Yes, our organization is committed to providing remote access to advocacy services. We have implemented virtual support systems, ensuring that seniors, even in rural or distant areas, can benefit from our services through online consultations and resources.
We take privacy seriously. All information shared with our advocacy program is treated confidentially, and strict measures are in place to safeguard the privacy of individuals seeking our services. For more information about how we protect your information, please read our privacy policy.
Programs
The duration of our programs varies depending on the specific program and the needs of the senior. We offer both short-term and long-term programs, and many can be customized to address individual requirements, ensuring that each senior receives the most appropriate support.
We evaluate the effectiveness of our programs through regular assessments, feedback from participants and their families, and measurable outcomes such as improvements in health, social engagement, and overall well-being. This data helps us refine and enhance our programs continuously.
Our programs are primarily available in Florida, but we are continually expanding our reach. We offer some virtual programs that can be accessed nationwide, and we are working to bring more of our services to additional areas.
Yes, family members and caregivers are encouraged to participate in many of our programs. We believe that involving loved ones can enhance the support system for seniors and contribute to more positive outcomes. We also offer resources and training specifically for caregivers.
How It Works
In cases of emergency or urgent mistreatment, we prioritize immediate action by contacting the appropriate authorities or emergency services. Our Advocates work swiftly to assess the situation and ensure the senior's safety while providing guidance to family members or caregivers on the next steps.
For medical emergencies, we urge anyone to call 911 immediately. While our Advocates can provide support, guidance, and follow-up during and after the incident, immediate medical attention should always take priority. Once the situation is stabilized, we work closely with healthcare providers and authorities to ensure the senior's ongoing safety and care.
Advocates are assigned based on the senior’s specific needs, the nature of the issue, and the expertise of our team members. We strive to match seniors with advocates who have experience in similar situations, ensuring the best possible support throughout the process.
Senior advocates offer a range of services, including healthcare navigation, legal advice, housing placement assistance, and assistance with financial matters. They can also provide emotional support and act as a liaison between seniors, families, and service providers.
If a senior is unable or unwilling to report mistreatment, our Advocates can still intervene if a family member, caregiver, or concerned individual contacts us. We work sensitively to understand the situation and ensure the senior's well-being while respecting their autonomy and privacy.
Family members and caregivers are actively involved throughout the advocacy process. We keep them informed, consult with them on key decisions, and provide updates on progress. Their insights are crucial in understanding the senior’s situation and ensuring a comprehensive approach to their safety and well-being.
Partners
Partners are expected to collaborate on shared initiatives, uphold the standards of senior care advocacy, and contribute their expertise or resources toward improving the well-being of seniors. We value transparency and a shared commitment to our mission.
No, there is no direct cost for partnering with us. However, we may work together on specific funding opportunities or shared initiatives that benefit seniors in need.
The partnership approval process typically takes between 2 to 4 weeks, depending on the nature of the partnership and any necessary documentation or agreements.
We collaborate on a variety of projects, including community outreach programs, advocacy campaigns, educational workshops for seniors and caregivers, and initiatives to address senior abuse, neglect, and fraud. Each partnership is tailored to our shared goals.
Join
We offer a variety of membership plans tailored to individual needs. Whether you're a senior, caregiver, or family member, our team can help you assess your specific situation and recommend the most suitable plan. Each plan is designed to provide different levels of support, so you can choose the one that best aligns with your advocacy needs. Schedule call to speak directly with an Advocate or Ombudsman.
Yes, we offer discounted rates for couples and families who join together. These plans are designed to provide comprehensive support for all members, ensuring that everyone has access to our advocacy services while benefiting from reduced costs compared to individual plans.
Absolutely! If your needs change over time, you can upgrade or modify your membership plan at any point. Simply contact us, and we’ll assist you in adjusting your plan to better suit your current situation, ensuring that you continue to receive the right level of support.
While we don’t offer a traditional trial period, we do provide a free consultation and a free initial assessment we call a Quality of Life Check to give you a sense of how our services work. This allows you to experience our advocacy approach firsthand and see how we can support you before committing to a full membership.
New
We offer a variety of membership plans tailored to individual needs. Whether you're a senior, caregiver, or family member, our team can help you assess your specific situation and recommend the most suitable plan. Each plan is designed to provide different levels of support, so you can choose the one that best aligns with your advocacy needs. Schedule call to speak directly with an Advocate or Ombudsman.
Yes, we offer discounted rates for couples and families who join together. These plans are designed to provide comprehensive support for all members, ensuring that everyone has access to our advocacy services while benefiting from reduced costs compared to individual plans.
Absolutely! If your needs change over time, you can upgrade or modify your membership plan at any point. Simply contact us, and we’ll assist you in adjusting your plan to better suit your current situation, ensuring that you continue to receive the right level of support.
While we don’t offer a traditional trial period, we do provide a free consultation and a free initial assessment we call a Quality of Life Check to give you a sense of how our services work. This allows you to experience our advocacy approach firsthand and see how we can support you before committing to a full membership.