How It Works

In cases of emergency or urgent mistreatment, we prioritize immediate action by contacting the appropriate authorities or emergency services. Our Advocates work swiftly to assess the situation and ensure the senior's safety while providing guidance to family members or caregivers on the next steps.

For medical emergencies, we urge anyone to call 911 immediately. While our Advocates can provide support, guidance, and follow-up during and after the incident, immediate medical attention should always take priority. Once the situation is stabilized, we work closely with healthcare providers and authorities to ensure the senior's ongoing safety and care.

Advocates are assigned based on the senior’s specific needs, the nature of the issue, and the expertise of our team members. We strive to match seniors with advocates who have experience in similar situations, ensuring the best possible support throughout the process.

Senior advocates offer a range of services, including healthcare navigation, legal advice, housing placement assistance, and assistance with financial matters. They can also provide emotional support and act as a liaison between seniors, families, and service providers.

If a senior is unable or unwilling to report mistreatment, our Advocates can still intervene if a family member, caregiver, or concerned individual contacts us. We work sensitively to understand the situation and ensure the senior's well-being while respecting their autonomy and privacy.