Report Anonymously

No name needed to ensure seniors receive the care they deserve.

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For emergencies

If this is a medical emergency and a senior needs police or hospital, call 9-1-1. Do not submit this form.

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What to report

This form is used to report neglect, abuse and fraud against seniors 60+ online and in-person

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Fill in and submit

Be specific when providing information and only submit your report once. No name needed.

Need help reporting mistreatment click here

Report Form

2 min
Tell us about the senior
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One of our friendly advocates will be contacting you within the next 24 hours
If this is a medical emergency and you or someone else needs immediate attention, please dial the 9-1-1 from your cell phone or home phone to reach your local police, paramedics, or hospital.
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Report & Prevent - for free
Kick mistreatment to the curb and stop your worrying
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Follow progress every step
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Send a brief message for a quick response to support@helpdesk.org

By Phone

Call 954-391-5676 anytime to speak directly with a Senior Advocate

We make it easy to report, prevent, and monitor mistreatment

Real Member's Story: Abuse

Report Mistreatment

Consider Sarah, a nurse who noticed her resident, Mr. Lee, becoming fearful. With robust monitoring, early signs of mistreatment were flagged, ensuring immediate intervention, ongoing protection for Mr. Lee, and peace of mind for his family.
Real Member's Story: Neglect

Prevent Mistreatment

Consider John, an elderly man in assisted living who often missed his medication because no one was there to remind him. By implementing preventive measures like staff training and regular check-ins, we ensured John and others like him received consistent care, preventing neglect.
Real Member's Story: Fraud

Monitor Mistreatment

Think about Mr. Thompson, a senior living at home noticed unusual charges on his bank statements. With robust monitoring, early signs of financial exploitation were detected, ensuring immediate intervention and protecting his assets from caregiver theft.
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Report Mistreatment

Frequently Asked Questions

May I speak with an Advocate or Ombudsman before I report a problem

Yes, you may speak with an Advocate or Ombudsman before reporting a problem. They can provide guidance on the situation and help you determine the best course of action to ensure the senior receives the necessary support and protection. Please call (954) 391-5676 to have your questions or concerns addressed before reporting.

How quickly does Seniors HelpDesk respond after a mistreatment report is filed

We aim to respond to all mistreatment reports within 24-48 hours. Our team will assess the urgency of the situation and take appropriate action to address the senior’s needs as quickly as possible. If this is a medical emergency, please call 911 immediately. Our services are not intended for urgent medical situations and should only be used for reporting mistreatment or seeking advocacy support.

Will my report of mistreatment remain confidential

Yes, all reports are treated with the utmost confidentiality. We prioritize the privacy and safety of the senior and the person making the report, sharing information only with necessary parties involved in resolving the situation. For more information on how we protect your information, read our privacy policy.

Can I report mistreatment anonymously to Seniors HelpDesk

Yes, you can report mistreatment anonymously. While providing your contact information helps us follow up on the case more effectively, we respect your choice to remain anonymous and will still take action based on the information you provide.