Email Us

Reach out to us about membership, services, programs or any concerns

1. Step One

Complete the form...

2. Step Two

Check your email...

3. Step Three

Connect on our scheduled date...

1

Send us a message

Use a reason like "Membership" or "Services" in the subject line, email support@seniorshelpdesk.org

2

Important note

Please don't include personal info like credit card numbers, Social Security, or dates of birth

3

Fast response

We usually reply within 1-2 hours, but in case of a disaster, response times may be delayed

Need help setting up the email click here
Click here to send email
If email doesn't wok for you

Reach the HelpDesk

Schedule Call

Select a date and time convenient to chat by phone or in person

How to Schedule

Chat Online

Chat Live Now with one of our Senior Advocates for real-time support

How to Chat

By Phone

Call 954-391-5676 anytime to speak directly with a Senior Advocate

How to Phone

Have access to programs at your convenience

We offer 3 ways to end mistreatment

Real Member's Story: Abuse

Report Mistreatment

Imagine visiting your father in a rehab center and finding him unusually quiet and withdrawn. Reporting these changes ensured he received the help he needed and any wrongdoing was addressed, making the facility safer for all patients.
Why Report Mistreatment
Why Report
Share Your Story
Due to privacy, image for example only, not the actual member.
Due to privacy, image for example only, not the actual member.
Real Member's Story: Neglect

Prevent Mistreatment

Think of Robert, an elderly man in a nursing home. With preventative measures like staff training and supervision, we helped him avoid falls when getting out of bed, ensuring he lived safely and free from harm.
Why Prevent
Share Your Story
Real Member's Story: Fraud

Monitor Mistreatment

Consider Mr. Wilson, a senior who received a call from someone claiming to be from the IRS, demanding immediate payment for supposed back taxes. With robust monitoring, this scam was quickly identified, ensuring prompt intervention to protect Mr. Wilson from financial fraud and undue stress.
Why Monitor Mistreatment
Why Monitor
Share Your Story
Due to privacy, image for example only, not the actual member.
BetterHelp

Mental Health Services

We offer a comprehensive range of senior advocacy services designed to cater to the diverse needs of our clients
More Social Services
Department of Children

Social Services

We offer a comprehensive range of senior advocacy services designed to cater to the diverse needs of our clients
More Social Services
Florida Department of Elder Affairs

Legal Services

We offer a comprehensive range of senior advocacy services designed to cater to the diverse needs of our clients
More Social Services
Email Us

Frequently Asked Questions

See All FAQs
Can I send an email using a flip phone

Most flip phones do not have advanced email capabilities. However, if your flip phone supports email, you may be able to send one at support@seniorshelpdesk.org. If not, we recommend using a computer or smartphone, or you can always reach us by calling (954) 391-5676.

Can I email you about urgent issues or emergencies

While we do review all emails, for urgent issues or emergencies, we recommend calling our emergency hotline at (954) 391-5676 or using the 'Report Mistreatment' service on our website to ensure a faster response.

Can I email supporting documents or photos if needed

Yes, you can attach supporting documents or photos in your email if they are relevant to your inquiry. This can help us better understand and assist with your situation.

Is the email service monitored on weekends or holidays

Our email service is not regularly monitored on weekends or holidays. Any emails received during those times will be reviewed on the next business day.