Membership

Membership

At the HelpDesk

All seniors welcome

As a nonprofit 501(c)(3), our affordable membership plans offer peace of mind from neglect, abuse, and fraud, wherever you are in Florida, in-person or online.

For Singles

Our singles membership is designed for individual seniors navigating this stage of life on their own, ensuring access to community connections, safety information, and advocacy services that promote independence and well-being.
See membership plans.

For Couples

Our couples membership includes access to specialized services and support that address the needs of both partners, focusing on mutual care, companionship, and shared protection for the years ahead.
See membership plans.

For Veterans

Our veterans membership provides access to tailored services and benefits, ensuring that veterans receive the respect, care, and protection they deserve, including help navigating VA benefits and support networks.
See membership plans.

For Low Income

Our unhoused membership focuses on providing access to emergency shelters, healthcare, legal aid, and advocacy, ensuring that seniors experiencing homelessness or housing insecurity receive the safe and stable housing solutions they deserve.
See membership plans.

For Non-Pay

Our unhoused membership focuses on providing access to emergency shelters, healthcare, legal aid, and advocacy, ensuring that seniors experiencing homelessness or housing insecurity receive the safe and stable housing solutions they deserve.
See membership plans.

For Homeless

Our homeless or unhoused membership focuses on providing access to emergency shelters, healthcare, legal aid, and advocacy, ensuring that seniors experiencing homelessness or housing insecurity receive the safe and stable housing solutions they deserve.
See membership plans.

Why become a member

Membership Plans

Join here

No senior left behind

All seniors 60+ including older adults and the elderly get immediate access to services and support

No citizenship required

If you're inside the USA and call this place home, all are welcome here, no matter your place of birth

No income barriers

Whether you have wealth, live on a fixed income, or are unemployed, we never stop advocating for you

No boundaries in Florida

From the Panhandle to Key West, mistreatment can no longer hide behind you or someone else

No place off limits

We go where you live or visit to ensure every person, place, or thing does right by you

How It Works

Seniors feel secure and supported

1

Become a member

Sign up online or by phone and begin enjoying immediate access to a range of member benefits

2

Tell us what happen

Speak with an Advocate or Ombudsman, discuss the issue, and share your expectations

3

Watch us work

When someone or something disrupts your peace, we work to restore safety and security

No (Worry) Policy

Read Full Policy
We commit to providing compassionate and reliable support to seniors, ensuring they and their families feel comfortable and reassured when utilizing our services.

Care Policy

Read Full Policy
We make sure seniors receive the highest standard of care and support, and work tirelessly to guarantee that everyone involved in your care upholds the highest standards.

Protect Policy

Read Full Policy
We protect the rights, well-being, and dignity of seniors through unwavering advocacy, guidance, and support. Our dedication is unmatched.

HIPAA Policy

Read Full Policy
We recognize the importance of protecting the privacy and confidentiality of health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

We're the first

Meet Advocates
This will be achieved by focusing upon the parents and children being at the of all planning and activities and sharing information and partnership working to support the development

Maggie Monroe

Founder

About Us

We started the HelpDesk to end mistreatment

Our Mission

Our mission is to match every senior 60 years and older with an Advocate and Ombudsman to care and protect them from neglect, abuse, and fraud

Our mission is to match every senior 60 years and older with an Advocate and Ombudsman to care and protect them from neglect, abuse, and fraud

Our Vision


Through education and partnerships, our vision is that every unreported case of neglect, abuse, and fraud will be reported immediately

Our vision is to create a world where every senior is treated with dignity and respect. We are committed to ensuring that all cases of neglect, abuse, and fraud are reported, investigated, and resolved, giving seniors the protection and peace of mind they deserve.

Our Values

We hold trust as our highest value by aligning our words with actions to rebuild confidence in seniors impacted by mistreatment

We believe in compassion, fairness, and zero tolerance for mistreatment. We act swiftly and decisively to protect seniors, working closely with them and their loved ones. Our advocacy is driven by the same care and rigor we would give to our own family.

Report. Prevent. Monitor.

We combat neglect, abuse, and fraud under one roof

Membership

Frequently Asked Questions

How do I know which membership plan is right for me or my loved one

We offer a variety of membership plans tailored to individual needs. Whether you're a senior, caregiver, or family member, our team can help you assess your specific situation and recommend the most suitable plan. Each plan is designed to provide different levels of support, so you can choose the one that best aligns with your advocacy needs. Schedule call to speak directly with an Advocate or Ombudsman.

Are there any special discounts or benefits for couples or families joining together

Yes, we offer discounted rates for couples and families who join together. These plans are designed to provide comprehensive support for all members, ensuring that everyone has access to our advocacy services while benefiting from reduced costs compared to individual plans.

Can I upgrade or change my membership plan after signing up

Absolutely! If your needs change over time, you can upgrade or modify your membership plan at any point. Simply contact us, and we’ll assist you in adjusting your plan to better suit your current situation, ensuring that you continue to receive the right level of support.

Is there a trial period or a way to sample your advocacy services before committing to a membership

While we don’t offer a traditional trial period, we do provide a free consultation and a free initial assessment we call a Quality of Life Check to give you a sense of how our services work. This allows you to experience our advocacy approach firsthand and see how we can support you before committing to a full membership.