Seniors HelpDesk
HelpDesk: a seniors advocacy service provided by a nonprofit to care and protect seniors age 60 and older
Established 2022
Non-Profit 501(c)(3)
Location Florida
Members Seniors 60+
Our Story
In the wake of the global pandemic, a group of passionate individuals came together to address a pressing issue that often went unnoticed—the plight of our seniors left behind in the chaos.
Thus, our startup advocacy organization was born out of a shared commitment to ensuring that the wisdom and well-being of our elderly population were not overshadowed or neglected. Fueled by empathy and a desire for positive change, we embarked on a mission to bridge the gap and create a support system that champions the rights and needs of our seniors.
Together, we are dedicated to rewriting the narrative, ensuring that no one, especially our cherished elders, is left mistreated, isolated or overlooked in times of crisis. Our story is one of compassion, resilience, and a collective determination to build a future where every generation is valued and cared for through all stages of life and aging.
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We started in the State of Florida and advocating our way nationwide
Since the pandemic, Broward County reports around 50,000 cases of elder abuse, neglect, and fraud annually, underscoring the urgent need for stronger protections and advocacy for seniors.
Florida holds the largest senior population in the USA, driving an urgent and growing demand for specialized care, services, and advocacy.
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Our Vision
We Believe
Aging is a natural part of life and no senior should ever be punished for getting old
Our Values
Advocacy
We fight for seniors with the same rigor and care we'd give our own family
Integrity
We say what seniors need to hear, not just what they want to hear
Compassion
We touch the heart to make every senior feel valued and loved
Collaboration
We work closely with each senior's loved ones, surrounding them in care
Transparent
We keep seniors, their families fully informed about facts and truth
Commitment
We stand by seniors, until justice and full support achieved
Our Purpose
We advocate for seniors and those responsible for their care and protection
Streamline Mistreatment Reporting
Senior Advocacy
Engage in shaping regulations to protect seniors, ensuring their rights, well-being, and dignity through support, resources, and direct intervention against abuse, neglect, and fraud
Legislative Advocacy
Actively lobby to influence laws that strengthen the rights and protections of seniors, engaging with lawmakers and advocating for meaningful legal changes
A maze of local, state and federal agencies to report neglect, abuse and fraud
This complex process hurts seniors by delaying intervention, creating confusion, and prolonging exposure to harm
The go-to source families use for seeking ways to end mistreatment
This reliance can hurt seniors by leading families to incomplete or unreliable information, delaying proper help
Falls on the responsibility of family, caregivers, and concerned citizens
This can hurt seniors by placing the burden on those who may lack resources or expertise, leading to inadequate protection and support
Having one main source simplifies the process and speeds up intervention
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This approach helps seniors by providing a single, efficient point of contact for reducing delays and facilitating coordinated intervention
Seniors HelpDesk vs Traditional
| HelpDesk | Traditional Reporting | |
|---|---|---|
| Report: 24 hours response | Yes | No |
| Prevent: Develop action plan | Yes | Yes |
| Monitor: Daily followup | Yes | Never |
| Dedicated Advocates | Always | Not Likely |
| Certified Ombudsman | Always | Not Likely |
Our results are based on outcomes specific to our advocacy services. This comparison is for informational purposes only and not intended to disparage or critique other advocacy services.
We Believe
The Happiness Report
Find the process too complex
Find it too time-consuming
Frustrated by too many delays
Behind the HelpDesk
Donors
- Support our mission to protect seniors from mistreatment.
- Fund essential tools and resources for senior care.
- Enhance the quality of life for vulnerable seniors.
- Expand our outreach efforts to reach more seniors in need.
Funders
- Provide critical infrastructure for effective intervention.
- Invest in programs to improve senior care and support.
- Boost our capacity to address senior issues on a larger scale.
- Support long-term projects aimed at systemic change for seniors.
Partners
- Join forces to tackle senior mistreatment more effectively.
- Collaborate with us to create comprehensive support networks for seniors.
- Work together to develop innovative solutions for senior care.
Resources & Association
- Provide valuable insights and data to guide our efforts.
- Help disseminate information for us to reach a wider audience.
- Collaborate on initiatives to enhance senior protection.
- Support our work with expert guidance and industry connections.
Jerry Geller, 84
1946 - 2023
Directors & Officers
Leads the board, sets meeting agendas, and acts as the primary spokesperson for the board
Manages finances, oversees budgets and reports, and provides financial guidance to the board
Keeps accurate records of board meetings and ensures compliance with legal documentation requirements
Reviews paid compensation and in-kind contributions to ensure fairness and accuracy in payroll management
Identifies and cultivates relations with organizations and stakeholders to advance our mission and goals
Manages the website's design, functionality, and updates while leading the web development team
Careers
Frequently Asked Questions
Our organization stands out through its comprehensive approach, combining support services, community engagement, and proactive initiatives to address the unique challenges seniors face, ensuring a holistic impact.
We actively collaborate with local communities through partnerships, outreach programs, and community events. These collaborations help us tailor our advocacy efforts to the specific needs and dynamics of each community.
We use a combination of metrics, surveys, and feedback from the communities we serve to measure the impact of our advocacy efforts. This data helps us continuously evaluate and enhance the effectiveness of our programs.
We actively promote inclusivity by tailoring our advocacy services to address the diverse needs of seniors from various backgrounds, cultures, and identities. We ensure that our programs are accessible and culturally sensitive.