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Frequently Asked Questions

Do I need to sign in to speak with an Advocate

No, you do not need to sign in to speak with an advocate. You can contact an advocate directly through our phone or chat services without an account.

Can I sign in from any device, such as my phone or tablet

Yes, our platform is accessible from any device, whether it's a phone, tablet, or computer, so you can sign in wherever you are.

What if I’m having trouble signing in to my account

If you're experiencing trouble signing in, try resetting your password or clearing your browser’s cache. If issues persist, contact our support team for assistance at (954) 391-5676 option 3.

Is signing in necessary to access all services on your website

Some services, like personalized advocacy assistance and member benefits, require you to sign in. However, general information is available without signing in.