Prevent Mistreatment
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Send a brief message for a quick response to support@helpdesk.org
By Phone
Call 954-391-5676 anytime to speak directly with a Senior Advocate
Frequently Asked Questions
Our prevent mistreatment services are available for both seniors living at home and those in care facilities. We tailor our approach based on the specific environment, providing appropriate support and monitoring to ensure the senior’s safety, whether they are in their own home or in a care facility.
Yes, the preventive services offered for seniors in care facilities may differ from those provided for seniors living at home. In care facilities, services might focus on monitoring staff interactions, assessing the facility’s environment, and ensuring compliance with regulations to prevent abuse or neglect. For seniors living at home, services might include regular check-ins, caregiver support, and home safety assessments to prevent isolation, neglect, or other forms of mistreatment.
Each approach is tailored to address the unique risks and needs of the setting to ensure the senior's safety and well-being.
Prevent mistreatment services are typically implemented within 48 hours after a concern is raised. Our team acts swiftly to assess the situation, identify any potential risks, and put protective measures in place to ensure the senior’s safety and well-being as soon as possible.
Yes, we offer ongoing daily, weekly, and monthly monitoring services to ensure that seniors remain safe and protected after mistreatment has been addressed. Our team regularly checking in, assessing the senior’s well-being, and making adjustments to the care plan as needed to prevent any recurrence of mistreatment. Learn more about how we Monitor Mistreatment here.