Prevent Mistreatment

Feel Safe. Feel Secure – For Free.

What to expect
Onsite visit by a compassionate Advocate
Reserve at least 2 hours of time
For more ways to prevent mistreatment, click here.

Prevent Form

2 min
Tell us about you
Tell us about the senior
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One of our friendly advocates will be contacting you within the next 24 hours
If this is a medical emergency and you or someone else needs immediate attention, please dial the 9-1-1 from your cell phone or home phone to reach your local police, paramedics, or hospital.
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More ways to report
The HelpDesk is always open for you

Many ways to reach us

Report & Prevent - for free
Kick mistreatment to the curb and stop your worrying
1
Make a confidential report
4
Get a personalized action plan
2
Share details - no judgment
5
Set up protective measures
3
Follow progress every step
6
Make adjustments as needed
Monitor
We watch over seniors daily
$1/day
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Schedule Call

Select a date and time convenient to chat by phone or in person

Chat Online

Chat Live Now with one of our Senior Advocates for real-time support

Email Us

Send a brief message for a quick response to support@helpdesk.org

By Phone

Call 954-391-5676 anytime to speak directly with a Senior Advocate

Prevent Mistreatment

Frequently Asked Questions

Are prevent services for seniors living at home or only for those in care facilities

Our prevent mistreatment services are available for both seniors living at home and those in care facilities. We tailor our approach based on the specific environment, providing appropriate support and monitoring to ensure the senior’s safety, whether they are in their own home or in a care facility.

Are the prevent services different for a care facility than living at home

Yes, the preventive services offered for seniors in care facilities may differ from those provided for seniors living at home. In care facilities, services might focus on monitoring staff interactions, assessing the facility’s environment, and ensuring compliance with regulations to prevent abuse or neglect. For seniors living at home, services might include regular check-ins, caregiver support, and home safety assessments to prevent isolation, neglect, or other forms of mistreatment.

Each approach is tailored to address the unique risks and needs of the setting to ensure the senior's safety and well-being.

How quickly are prevent mistreatment services implemented after a concern is raised

Prevent mistreatment services are typically implemented within 48 hours after a concern is raised. Our team acts swiftly to assess the situation, identify any potential risks, and put protective measures in place to ensure the senior’s safety and well-being as soon as possible.

Can your services provide ongoing monitoring to ensure a senior remains safe after mistreatment has been prevented

Yes, we offer ongoing daily, weekly, and monthly monitoring services to ensure that seniors remain safe and protected after mistreatment has been addressed. Our team regularly checking in, assessing the senior’s well-being, and making adjustments to the care plan as needed to prevent any recurrence of mistreatment. Learn more about how we Monitor Mistreatment here.